GUT CHECK: Have You Made Heartfelt Impact On People?

February 7, 2014 Vince Molinaro

C-Copp Photo

Last week, I attended a celebration to mark the contributions made by my Knightsbridge colleague Catherine Copp, who recently retired from our organization.

I have fond memories of working with Catherine in the early days of Knightsbridge as we worked together to build our integrated Human Capital business model.

Working together as closely as we did, I was already a big fan. Still, it came as some surprise to me to hear directly from her peers, her employees and clients about the impact Catherine had on them.

Her clients shared that they always felt Catherine was completely committed to their success. That she was loyal, and was always there for them in their time of need.

Catherine’s peers lauded her for being a straight shooter, a trusted leader who was never the source of any drama, and who was always focused on making businesses successful.

Her current and former direct reports said that Catherine wasn’t just a great boss – she was the best boss they ever had. Many of them had tears in their eyes as they shared their memories. This wasn’t just because Catherine was a nice person who supported their career aspirations. She was the kind of leader who didn’t shy away from giving tough feedback when they needed it.

As I drove home from Catherine’s event, I suddenly realized there was a common thread that connected all these comments: the impact that Catherine made on the people she touched was completely heartfelt and clearly enduring.

That inspired this week’s gut check question: Have you made a heartfelt impact as a leader?

If you were to retire today what would people say about you? Would they speak only of business results? Or would they also talk about you as the person?

Would employees say you were the best boss they ever had?

From my own experience, the greatest leaders I’ve worked with have an ability to drive tangible business results. But they also manage to touch people’s lives in other important ways.

However, I’ve also learned that very few leaders are able to do this consistently. Some leaders just don’t get it. Some don’t care about the impact they have on the people they are leading. Others do care, but they just don’t know how to make that kind of an impact.

What’s it going to be for you? Decide today to be a great leader – one who is having a heartfelt impact on the people you work with every single day.

Follow me @VinceMolinaro

About the Author

Vince Molinaro

Vince Molinaro is the Global Managing Director of Strategic Solutions at Lee Hecht Harrison. He is also the author of The Leadership Contract – a New York Times and USA Today bestseller. Vince has spent more than 20 years as an adviser to boards and senior executives looking to improve leadership in their organizations.

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