VIDEO: In Conversation with Barbar Dirks, Chief Learning Officer & Senior VP, BMO Financial Group's Institute for Learning (IFL)

VIDEO: In Conversation with Barbar Dirks, Chief Learning Officer & Senior VP, BMO Financial Group's Institute for Learning (IFL)

As CLO, Barbara is responsible for delivering the bank’s enterprise-wide learning strategy and building a world-class learning organization to support BMO Financial Group’s vision to be the bank that defines great customer experience.

In 2012, BMO partnered with Knightsbridge to develop a program that would build alignment and create a healthy dynamic among teams in order to achieve specific business objectives.

In this insightful video interview, Barbara discusses how BMO’s Team Effectiveness Program works, the value that it’s brought to their organization, and how it has been received by participants.

Watch video.

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